Return & Exchange Policy
At Hijab-e-Khubsurat, your satisfaction means everything to us. We want you to love what you wear, and we’re always here to make things right if something doesn’t feel perfect.
Returns & Exchanges:
You can request a return or exchange within 3 days of receiving your order
Items should be unused, unwashed, and in their original condition with tags intact
Customization Orders:
As each customized piece is specially made for you, these items are not eligible for return or refund
However, if there is any issue from our side, we’ll gladly assist and resolve it for you
Exchanges:
We happily offer exchanges for size issues or if you receive a defective item
Exchange requests are subject to product availability
Easy Process:
Simply reach out to us via DM or WhatsApp with your order details
Our team will guide you step-by-step to make the process smooth and hassle-free
Refunds:
We currently offer *store credit or exchanges* instead of cash refunds
This allows you to easily choose something else you love
A Little Note:
Minor color differences may occur due to lighting or screen settings
We always aim to display our products as accurately as possible
We truly appreciate your trust in Hijab-e-Khubsurat. Your happiness is at the heart of everything we do.
